Frequently Asked Questions
-
The Bra Recyclers will accept the following new, gently used, and worn items:
Bras - regular, sports, mastectomy, bralettes, nursing bras, breast prosthesis, bra pads, and inserts (all sizes)
New women's and girl's panties
New men's and boy's underwear - briefs, boxers, sports briefs
New t-shirts and undershirts for men, boys, women, and girls
*We need all sizes for men, boys, women, and girls.
What items will we NOT accept?
Stained or wet items
No used women's panties or men's underwear
No shapewear, girdles, pantyhose, tights, slips, camisoles, garters
No Shoes
No dresses, skirts, pants, coats, suits, swimsuits, socks
No sanitary products
*We accept underwear for all ages and sizes
If you are a retailer and have overstock, returns, and samples of lingerie and clothing. Please contact us at contactus@brarecycling.com. We can accept certain clothing items, particularly activewear.
-
After submitting your donation form, you can print the inventory barcode on the thank you page for your reference.
The inventory barcode is used to tie the package sent to you. You DO NOT need to include it in your box, it and it also has the mailing address for your reference.
You will also receive an email if you don't print it from the thank you page. If you don't see the email in your inbox, please check your junk or spam mail.
If you still haven't received an email, your mail client prohibits it from being delivered to your inbox because it is an attachment. If this is the case and you didn't write down the barcode from the thank you page, then you can just send your box to the following address:
The Bra Recyclers
2125 W Filmore Street, Phoenix, AZ 85009
Please note that if you have provided a valid email on your recycling form, you will receive an email confirmation approximately 2 weeks after we have received it.
Thank you!
-
Description text goes To find a drop-off location go to: https://www.brarecycling.com/drop-off-locations.
We recommend that you fill out the bra recycling form online. About two weeks after you drop off your items, you will receive a confirmation email.
Note: Some drop-off locations will donate bras to a local shelter, so it is possible that The Bra Recyclers will not receive your bras. So you can double-check with the location to confirm.
-
If you are not going to fill out the bra recycling form online or drop off your items at our drop-off locations, you can mail your bras directly to the following address:
The Bra Recycler
Epi-Hab
c/o The Bra Recyclers
2125 W. Filmore Street
Phoenix, AZ 85009We recommend comparing shipping costs. We have a partnership with Give Back Box where you can send up to 50 lbs for only $20 (US Only). We also recommend Shippo where you can compare prices across multiple shipping vendors.
-
Yes, we will accept bras from outside of the United States.
Please note that if you are mailing bras to us you are responsible for postage. We encourage you to fill out the bra recycling form online so you can receive a confirmation email when we receive your items. The mailing address is:
The Bra Recycler
4904 S Power Rd, Ste 103-441
Mesa, AZ 85212
We have a partnership with Give Back Box where you can send up to 50 lbs for only $15.
Please note this is only for mailing within the US.
-
We don't accept requests for bras from individuals. Even though we would like to see everyone in need receive a bra, we cannot manage the demand of individual requests for bras. We only work with approved nonprofit organizations. If there is a nonprofit organization in your area, we can refer you to that program.
Thank you.
-
Yes, we accept gently used and new bras and new underwear all year.
The need for bras and new underwear in shelters and transitional programs is unfortunately never-ending.
Make sure to fill out the bra recycling form and follow the steps for recycling.
-
You pay for the shipping of your items, The Bra Recyclers. We recommend using Give Back Box, where you can send up to 50 lbs for $20. Unfortunately, if you are looking to purchase more than one label, you will need to send an email to info@givebackbox.com to order multiple labels. We are sorry for that inconvenience, but that is how their system currently operates.
We also recommend shippo.com. You can find competitive rates for shipping your items from various shipping vendors.
You can mail your items in any size box or envelope. We encourage you to reuse existing boxes and cover up any previous labels prior to shipping.
To receive an email confirmation, please complete the online donation form and include a valid email address.
-
You can mail your items in any size box or envelope. We encourage you to reuse existing boxes you have and make sure to cover up any previous labels prior to shipping.
If you have a large number of items to mail, we recommend you purchase a $15 shipping label to mail up to 50 lbs from Give Back Box. This rate in most cases is cheaper than most retail carriers.
Please follow the steps to recycle your items on the website. If you would like a confirmation email we must receive a valid email address on the online recycling form or on the written form.
Please include your inventory barcode that will be generated after you submit the recycling form. We scan this barcode when it gets to our warehouse and the system will automatically send back a confirmation email to you that we received your items.
-
After you fill out the bra recycling form the following steps will happen:
You will receive an email with an inventory barcode for your reference. This code ties the package to you. You don't need to print this and include it in your box. This is the same code you see from the thank you page after you submit the recycling form.
Bras are received at The Bra Recyclers warehouse.
If you provide a valid email address, you will receive an email confirming that we received your bras 2 weeks after we received them.
Bras are sorted for quality (e.g., new, gently used, etc.)
Bra requests from nonprofit organizations are fulfilled
Textile Recyclers and Clothing Exporters purchase excess bras & lingerie that are shipped around the world to developing countries
-
The Bra Recyclers donates bras to nonprofit organizations that support families around the world.
We serve families and individuals that are:
Homeless or living in poverty
Burdened with medical expenses (e.g, breast cancer survivors)
Survivors of human trafficking and domestic violence
Girls who face harmful practices (e.g., breast ironing)
Thank you for your support!
-
We don't accept requests for donations from individuals. Even though we would like to see everyone in need receive underwear, we cannot manage the demand of individual requests.
We only work with approved nonprofit organizations.
-
We are a for-profit, social impact business. The model could be structured as a nonprofit, needing grant money and outside sources to fund the organization. But we are tapping into the entrepreneurial spirit, offering a fee-based service that allows us to generate revenue while serving the community recycling needs. We’re a business with a greater cause. Our mission is to serve you, the environment and our partners.
We do have a nonprofit arm of the company called The Undie Chest. All of our philanthropic work is managed through our nonprofit. We support over 140 nonprofit organizations worldwide and Title 1 schools in the Phoenix area.
-
If you don’t receive the Give Back Box label that you purchased, please send an email to Monika at info@giveback.com. Unfortunately, we cannot check the status of your shipping label.
Please note that if you need multiple shipping labels from the Give Back Box, you will need to contact them. Currently, you can only order one label at a time.
If you try and order multiple labels, check the tracking number to make sure they are different.
-
The Bra Recyclers offers recycling/upcycling services. We know how important it is to maintain brand integrity. Many brands prefer not to have items donated or enter the secondary market and would like to have them recycled and repurposed.
If you want to upcycle or downcycle your overstock and returns, please email us at contactus@brarecycling.com. We can discuss your needs and give you pricing.
-
We are very excited that we have a nonprofit arm, The Undie Chest, which partners with nonprofits and Title 1 schools to donate much-needed underwear to families worldwide.
We cannot list the organizations we support due to privacy and security concerns. We want to ensure that we do not jeopardize anyone's safety.
We serve families and individuals who are:
Homeless or living in poverty
Burdened with medical expenses (e.g, breast cancer survivors)
Survivors of human trafficking and domestic violence
Title 1 Schools
Thank you for your support!